Four Chatbot Types for Every Need

Choose the right chatbot type for your business needs. Each bot is optimized for a specific use case.

TietoChatti

FAQ & Knowledge Base

Upload your documents — the chatbot answers your customers' questions automatically.

  • PDF, DOCX, TXT file upload
  • Automatic text indexing (RAG)
  • Answers only from knowledge base
  • Finnish language optimization

PalveluChatti

24/7 Customer Service

Automatic replies to common questions. Hands off to a human when needed.

  • Automatic replies 24/7
  • Business hours management
  • Handoff to human (email/form)
  • Adjustable personality and tone

OpasChatti

Navigation & Guidance

Helps visitors find products, pages, and information on your website.

  • Understands site structure
  • Direct links to products and pages
  • Inline embed (not just popup)
  • Automatic sitemap reading

TilausChatti

Order Tracking

Customers check their order status in the chat. Integrates with Shopify and WooCommerce.

  • Shopify integration
  • WooCommerce integration
  • Order status, shipping, returns
  • Order number or email lookup

Platform Features

Easy setup

One line of code — ready in 60 seconds

Customizable look

Colors, position, and welcome message to match your brand

Finnish & English

Multilingual support — the bot responds in the customer's language

Analytics

Track conversation volume and common questions

GDPR & EU data

All data in EU, encrypted connections, GDPR compliant

Shadow DOM

Widget doesn't affect your site's styles — full isolation

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